Payment Policy for RoxyIPTV
Effective Date: 12 October 2024
This Payment Policy explains how payments are processed and the terms that apply to purchases and subscriptions made through RoxyIPTV.
By purchasing a subscription or using our payment services, you agree to the terms outlined below.
1. Accepted Payment Methods
RoxyIPTV may accept various payment methods depending on your location and the options available at checkout.
Available payment methods may include:
Credit and debit cards.
PayPal.
Digital wallets.
Bank or other electronic payment methods.
Other payment processors made available through our website.
Payment options displayed at checkout may vary depending on your country, currency, subscription plan, and payment provider.
Payments are processed through the applicable payment provider or gateway. RoxyIPTV does not control the processing policies of third-party payment providers.
2. Subscription Payments
RoxyIPTV offers subscription plans with different durations and pricing options.
Payment is generally processed at the time you place your order.
Your subscription is activated after successful payment confirmation.
Your access period corresponds to the subscription duration selected at checkout.
If a subscription is specifically identified as recurring, subsequent payments may be processed according to the applicable billing schedule.
Unless otherwise stated, purchasing a fixed-duration subscription does not automatically create a recurring payment.
You are responsible for providing accurate payment and billing information.
3. Pricing & Taxes
Prices are displayed on the RoxyIPTV website and at checkout.
The applicable currency will be shown before you complete your purchase.
Taxes, payment-processing fees, or other charges may apply depending on your location and the payment method used.
The final amount payable will be displayed before payment is completed.
RoxyIPTV reserves the right to change subscription prices or available plans at any time. Changes will generally apply to future purchases unless otherwise stated.
4. Refunds & Cancellations
Refund eligibility depends on the specific offer, subscription purchased, and applicable law.
Unless a refund policy or guarantee specifically applies:
Payments for activated subscriptions are generally non-refundable.
Cancelling a subscription does not automatically entitle you to a refund for the unused portion of the subscription period.
If you experience a payment or activation problem, please contact our support team as soon as possible.
Any refund approved by RoxyIPTV will generally be processed through the original payment method where possible.
Nothing in this section limits any mandatory refund or consumer rights that may apply under applicable law.
5. Payment Security
RoxyIPTV takes reasonable measures to protect payment-related information.
Where payments are processed by third-party payment providers:
Payment information may be entered directly into the payment provider’s secure payment interface.
RoxyIPTV does not intentionally store complete payment card details unless specifically required for an authorized payment process.
Payment providers may apply their own security measures, terms, and privacy policies.
You are responsible for keeping your payment accounts and credentials secure.
Payment security also depends on the security practices of the payment provider, your device, and your internet connection.
6. Failed or Declined Payments
If a payment is declined, reversed, cancelled, or otherwise unsuccessful:
The subscription may not be activated.
RoxyIPTV may temporarily suspend access where payment has not been successfully completed.
You may need to retry the payment using an available payment method.
You may need to contact your bank or payment provider to resolve the issue.
RoxyIPTV is not responsible for payment failures caused by a bank, card issuer, payment processor, insufficient funds, incorrect payment information, or other circumstances outside our reasonable control.
7. Chargebacks & Payment Disputes
If you believe a payment was made incorrectly or you have an issue with a purchase, we encourage you to contact RoxyIPTV support first so that we can investigate the matter.
Unauthorized or fraudulent transactions should also be reported to your payment provider or financial institution.
Where a payment dispute or chargeback is submitted, RoxyIPTV may review the relevant transaction and suspend the associated subscription while the matter is investigated, where permitted by applicable law.
8. Contact Us
For questions regarding payments, subscription purchases, refunds, or payment-related technical issues, please contact:
RoxyIPTV
+212773-659374